Welcome to the Synthrex website, operated by Eximus Marketing AB. By visiting or using our website, you agree to comply with these terms of use. Please read them carefully before using our services or purchasing our products.
These terms govern your use of this website and the services provided by Synthrex AB. By using the website, you confirm that you are at least 18 years old or have parental consent, and that you accept these terms in full. If you do not agree to the terms, you should not use the website.
We strive to provide accurate descriptions of our products and services. However, we cannot guarantee that all product descriptions, prices, or other information on the website are entirely accurate or error-free. All orders are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.
All content, including text, images, graphics, logos, and software on this website, belongs to Eximus Marketing AB or is licensed to Synthrex AB unless otherwise stated. Content such as images may also come from third-party sources like Unsplash or Pixabay, for which we have retained the rights to use this material. You may not use any of this content for commercial purposes without explicit permission.
The website may contain links to third-party websites. These links are provided for your convenience, but we do not endorse or take responsibility for the content or services on third-party websites. By clicking on these links, you agree to their terms of use.
We are not responsible for any direct, indirect, incidental, or special damages arising from the use of our website or services, including but not limited to loss of data, profits, or revenue.
When you place an order with Synthrex via our website or customer service, you will receive an order confirmation via email. Please note that an order is only binding when we have confirmed it. We reserve the right to cancel or adjust an order due to errors in pricing, product availability, or other unforeseen circumstances.
Synthrex aims to deliver products within the agreed timeframe. However, delivery times may vary depending on stock status and specific customer requests. Any delays will be communicated as soon as possible. We are not responsible for delays caused by shipping companies or external factors beyond our control.
Synthrex is not liable for any indirect damages or losses that may result from the use of our products, including but not limited to production losses, business interruptions, or reduced revenue. Synthrex's liability is limited to direct damages caused by defects in delivered products up to an amount corresponding to the purchase price.
Our products are covered by a limited manufacturer’s warranty, which covers material and manufacturing defects. The warranty period and specific terms vary depending on the product model and manufacturer. The warranty does not cover damages caused by improper use, poor maintenance, or unauthorized repairs.
Synthrex offers optional service agreements for companies wishing to ensure their 3D printers receive regular technical service and maintenance. Our service agreements include preventive maintenance and technical support to minimize downtime and optimize machine performance. Customers who sign a service agreement receive priority support and access to discounted spare parts. However, it is important to note that the service agreements do not include repairs or maintenance not recommended by the manufacturer. This means that damages, downtime, or issues arising from unauthorized use or repairs outside the manufacturer’s recommendations are not covered by the agreement and may result in additional costs.
All sales are subject to our payment terms as agreed upon at the time of order. For corporate customers, we may offer invoicing with agreed payment terms. Late payments will incur a late fee and interest according to applicable interest laws. The products remain the property of Synthrex until full payment has been made.
We reserve the right to modify these terms at any time. Any changes will be posted on our website and take effect immediately. It is the customer’s responsibility to stay informed of any changes, and by continuing to use our services after changes, the customer agrees to the updated terms.
If you have any questions about these terms, please contact Synthrex AB using the contact information provided on the website.
Synthrex offers complete solutions in 3D printing and additive manufacturing, based in Sweden and dedicated to the Swedish market. With a focus on quality, innovation, and customer satisfaction, we help companies take the leap into the future of manufacturing.
